Privacy policy

Who is responsible

Your Life Story Coach is operated by Sharleen Young in Montreal, Quebec. Sharleen Young is responsible for personal information handled through this website. Privacy questions or requests can be sent to sharleen@yourlifestorycoach.com.

Information we collect

We collect information you choose to provide through discovery, collaboration and newsletter forms. Depending on the form, this may include your name, email address, general location or time zone, the type of support you are seeking, your message, organization or project, and your communication preferences.

Wix and the services used on this website may also collect technical information such as device and browser information, IP address, pages visited, approximate location, cookie identifiers and interaction data.

How information is used

Personal information is used to respond to inquiries, arrange conversations, provide requested services, manage contacts, send communications you have requested, maintain website security, understand website use and meet legal or administrative obligations.

Your personal information is not sold.

Wix and other service providers

This website is hosted with Wix. Form submissions are stored in Wix Forms and may create or update a record in Wix Contacts. Wix and other providers may process information in Canada, the United States or other countries where they operate, subject to their safeguards and applicable law.

Spotify and YouTube content is embedded or linked on this website. Those services may collect information under their own privacy policies when you load or use their content.

Cookies and analytics

Wix and connected services may use cookies or similar technologies that are necessary for the website to function, protect forms from misuse, remember choices and understand website performance. Where required, you can manage non-essential cookies through the cookie controls shown on the website or through your browser settings.

Consent and email choices

By submitting a form, you consent to the use of the information needed to respond to your request. Newsletter messages are sent only when you actively ask to receive them. You may unsubscribe from marketing email at any time using the link in a message or by contacting Sharleen.

Retention and protection

Personal information is kept only as long as reasonably needed for the purposes described here, for legitimate administrative needs or as required by law. Reasonable administrative, technical and organizational safeguards are used, but no internet service can guarantee absolute security.

Your privacy rights

Subject to applicable law, you may ask to access or correct personal information about you, withdraw consent where consent is the basis for use, ask questions about retention or processing, or raise a privacy concern. Send requests to sharleen@yourlifestorycoach.com. Identity may need to be verified before a request is completed.

Updates

This policy may be updated when the website, services or legal requirements change. The date at the top shows the most recent revision.